FT Support Specialist 1 - Work From Home Administrative & Office Jobs - Theodore, AL at Geebo

FT Support Specialist 1 - Work From Home

Customer Service / Fully Remote - Anywhere in U.
S/ Up to $23.
79 per hour / Health, dental & vision / 401k / WFH supply budget - As a Support Specialist you'll:
Serve as the primary point of contact for all Members; Answer inbound phone calls as primary responsibility, return calls, and follow up on emails; Respond to a variety of technical and non-technical inquiries as quickly and accurately as possible; Escalate issues to the next level of Support when appropriate; Monitor and track support cases within Salesforce, WebPT's help desk and customer relationship management (CRM) system; Provide feedback on, utilize, and contribute to the knowledgebase to facilitate quicker issue resolutionHiring Fast >> Recommended Skills Technical Support Desktop Support Computer Hardware Help Desk Support Microsoft Windows Xp Peripheral Apply to this job.
Think you're the perfect candidate? Apply on company site $('.
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